Gentle Dental Cascade Park in Vancouver, Washington

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• A Google User

  Posted Mar, 11 2019

  I went here once and my visit was fine. I had originally wanted my son to observe so that when he went to the dentist maybe he wouldn't be so scared, but they said no. The visit was short, no cavities and then I got my teeth cleaned. I work odd hours and days so I never schedule appointments in advance, I always tell them that I'll give them a call when it's getting time for a check-up. I lost my job about a month prior to needing to return. The dental hygienist called me to set up an appointment and when I told her I had lost my job and my insurance and subsequently wouldn't be able to make an appointment she laid into me about the importance of getting my teeth cleaned on a regular basis. I politely declined a visit, but told her that I would make an appointment when I got a job and insurance. I got a phone call at least once a week, sometimes daily from her telling me that I needed to come in to get my teeth cleaned. She would call in the wee hours of the morning until late at night. I stopped answering my phone and listed her number as "crazy dentist-don't answer," when she got my voice-mail, she would leave 5 minute long voice-mails, just incessantly repeating herself over and over again. She kept referring to me as her "friend." She kept saying that I was wasting her time and so since I'm wasting her time, she is going to keep leaving me the longest voice-mails my phone would accept. She would often state, "if you don't want me calling and bugging you, just call me and tell me to take you out of my service," so I would call and say please stop calling me, but the calls continued. I would sometimes answer the phone but just immediately hang up, but that seemed to infuriate her into calling me more and leaving me longer voice-mails. I told her that I had moved away, but she still insisted I come and see her. The calls continued for almost 2 years and then one day I got a phone call from someone else at the office asking me if I needed to set up an appointment and I told her I moved out of state (which is untrue) and she asked if she wanted me to remove my file and I said YES!! It's been 2 weeks and so far I haven't received a phone call, but I can't help but wonder if it's only a matter of time!!

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